Draft for legal review

Website terms

Plain-language proposed terms for an independent referral website. The legal operator, liability provisions and effective date need professional review.

DRAFT — FOR BC LEGAL REVIEW. Do not treat these terms as finalized, or publish the form as active, until a qualified professional has reviewed the operating model.

Draft prepared October 18, 2026. Replace bracketed placeholders and confirm actual company relationships before launch.

1. Operator and nature of service

This website is presented under the brand Valley Home Fix, operated by [LEGAL_OPERATOR_NAME] (“we,” “us”). It provides educational information and may arrange introductions to independent home-service businesses. We are not a contractor, inspector, gasfitter, installer or emergency response service.

2. Requests and introductions

A request is an enquiry, not a confirmed appointment, offer of work, diagnosis or quote. With your express request-form consent, we may forward specified information to no more than two independent local companies for that particular enquiry. A match, response time or appointment is not guaranteed. The company independently decides whether to contact you and whether to accept a job.

3. Contractor relationship

Any inspection, estimate, repair, installation, payment arrangement, warranty or dispute about work is between you and the independent company. Before hiring, verify its identity, appropriate credentials, insurance, scope, fees and terms. Valley Home Fix may be compensated by businesses for qualified enquiries or ongoing referral arrangements, as explained on our How we work page.

4. Information and rebate articles

Guides are general information only and may contain changing prices, program criteria or technical details. Published third-party amounts are attributed and not offers by Valley Home Fix. No guide substitutes for professional diagnosis or official government/utility eligibility decisions. Follow authoritative safety instructions, particularly when gas, electricity and tensioned garage-door systems are involved.

5. Safety and emergencies

Do not use this website to report a gas leak, fire, medical emergency or immediate threat to life or property. Contact emergency authorities and your utility where applicable. Do not attempt hazardous repairs based on content here.

6. Acceptable use

Submit accurate details only for a genuine request you are authorized to make. Do not submit someone else's personal information without permission or use the site for harassment, fraud or automated abuse.

7. Privacy

See our privacy policy draft for the intended treatment of personal information. A legally reviewed, final notice must be in place before collecting real enquiries.

8. Availability and website changes

The site and referral arrangements may change or be interrupted. We may correct outdated content and change or withdraw offerings. Statements of availability or prices made by third parties are their responsibility.

9. Legal rights and liability

Any disclaimers or limitations must comply with mandatory BC and Canadian consumer, privacy and other laws. Nothing in these terms is intended to remove rights that cannot legally be waived. [BC COUNSEL TO DRAFT ANY APPROPRIATE AND ENFORCEABLE LIABILITY, DISPUTE AND GOVERNING-LAW PROVISIONS.]

10. Contact and effective date

Operator: [LEGAL_OPERATOR_NAME]. Contact: [BUSINESS_CONTACT_EMAIL / PHONE]. Effective date when finalized: [EFFECTIVE_DATE].